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PT. SML Indonesia Privatemembuka lowonganCustomer Service

PT. SML INDONESIA PRIVATE adalah perusahaan multi internasional berdomisili di Tangerang selatan dan semarang, yang bergerak di bidang percetakan dan textil lain nya, kami mensuplai Hang Tag & Label pakaian untuk brand ternama.

Ringkasan

  • Pendidikan :
  • D1 - D3, S1 / D4
  • Gender :
  • Wanita
  • Umur :
  • Maks. 30 Tahun
  • Besaran Gaji :
  • Rp. 2.835.022
  • Batas Lamaran :
  • 31 Juli 2022
  • Lokasi Kerja :
  • Kota Semarang, Jawa Tengah

Deskripsi Pekerjaan

  • To follow up order form customer and ensure the order sent to us as per our requirement (e.g. quantity, quality, timelines and specification)
  • To educate and assist customer to send order clearly
  • To follow up orders. Issue orders on AX system, send email to Product Material Control and ensure timeliness
  • To response and ensure customer enquiries and request are addresses in a timely manner
  • To track the payment and get approval from accounting department to release the order
  • To handle outstanding payment and get approval from accounting department to release the order
  • To inform warehouse to release goods by preparing document once payment received
  • To coordinate with sales team, other departments to ensure customer’s requirement are met
  • To handle customer complaints according to the company procedures and service standard

Syarat Pekerjaan

  • D3/S1, Female, max 30 years old
  • Minimum 1 year Customer Service experience
  • Fluent in English & computer literate
  • Good communication, analytics, negotiation skills
  • Fast learner and able to work under pressure.
  • To be place in Semarang, Central Java

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